Thank you for choosing Ample Handicraft for your handcrafted items! We take great pride in the quality and uniqueness of our products. Due to the nature of our handicrafts, we have a specific return policy to ensure that our customers are satisfied while also protecting If you want to return our (Ample handicraft) products, please understand how our products are made. All products are handmade making traditional techniques by our skilled artisans. Therefore, those products may be available only for “final sale” and will fall under specific exchange/ return policy. This information is provided against each product listed with detailed descriptions. We also take special attention before dispatching your order item. We are more than happy to exchange the product for you if it is damaged. And also you must have the unboxing video of our product as a proof. To start a replacement, you can contact us by mail at support @amplehandicraf.com The replacement process may take up to one week time . If you want to exchange the product from your side than shipping charge will appiy